Welcome to Terracotta Store where we pride ourselves on delivering a delightful shopping experience right to your doorstep! Here's what you need to know about our shipping process:
Fast and Reliable Delivery
We understand that you're eager to receive your new wardrobe additions, which is why we strive to process and ship orders promptly. Expect your package to be dispatched within 1-2 days of placing your order.
Flexible Shipping Options
We offer a range of shipping options to suit your needs. Choose from standard shipping for reliable delivery at the most cost effective rate or select express shipping if you're in a hurry to receive the latest edition to your wardrobe!
International Shipping
Whether you're across town or across the globe, we've got you covered! We offer international shipping to bring our fabulous fashion to fashionistas worldwide. International shipping will be received withing 7-21 days from dispatch.
Shipping costs are quoted according to your region. International delivery costs do not include any taxes or duties, which may be applied by customs at the destination country, and any duties or taxes incurred are the responsibility of the delivery recipient.
Please note that in accordance with Australian export regulations we are required to declare the exact value of all items and identify the order as dutiable “merchandise”. We are also prohibited by law from identifying an order as a “gift” for export purposes, even if a customer has placed the order with the intention of delivery to a gift recipient.
For more information on taxes, duties and customs regulations please contact your local customs office directly.
Safe and Secure Packaging
Rest assured that your new clothing treasures will arrive in pristine condition. We take great care in packaging your items securely to ensure they reach you in perfect condition.
Free Shipping
From time to time we offer 'free shipping' promotions exclusively to our valued subscribers. Make sure you never miss our promotions, join our mailing list today!
Customer Satisfaction Guaranteed
Your satisfaction is our top priority. If you have any questions or concerns about your order, our dedicated customer support team is here to assist you every step of the way.